Here are answers to frequently asked questions:
A deposit is required at the time of booking which is totally refundable if you cancel at least 48 hours before the tour start time from March - September and November - December. October private tours must be cancelled 7 days before the tour for a full refund of the deposit. The balance due must be paid the day before the tour via a Paypal invoice. The tour guide will wait no longer than 20 minutes after the agreed upon start time to begin the tour. Sorry no alcoholic beverages allowed, and please do not have people who are intoxicated attend for their own safety.
2-Hour Private Tour Pricing
Price for 1-2 is $80 total, 3-4 is $140 total, 5-10 is $200 total, 11-14 is $20 each, 15+ $17 each to a maximum of 20 people for Hell’s Kitchen, 25 people for Greenwich Village, and 30 people in Lower Manhattan. (We are sorry that Living Social and Groupon vouchers may only be applied to regularly scheduled public tours.)
1-Hour Private Tour Pricing
2 People Minimum, $25 each, 3-4 is $17 each, 5-10 is $13, 11-14 is $11, 15+ $8 each to a maximum of 20 people for Hell’s Kitchen, 25 people for Greenwich Village, and 30 people in Lower Manhattan. (We are sorry that Living Social and Groupon vouchers may only be applied to regularly scheduled public tours.)
Living Social Vouchers
Expired Unused Vouchers retain their $12 value, which may be applied against the regular price of our public tours. To use an expired voucher, enter your voucher number in the box Redeem Gift Card / Promo Code next to SELECT TICKETS. We are very sorry that you must enter a separate booking for each voucher. We walk in the rain. If you need to cancel a booking, you must do so by phone or email 24 hours before the tour start time, to be able to use your vouchers for another tour date. We do not offer refunds on vouchers. You must contact Living Social for any money refunds.
Expired Groupon Vouchers for our tour always retain their monetary value ($10) and may be applied against the regular price of our public tour. Email us for details.
You may bring a dog on a leash providing:
1) They won’t distract from the stories (like barking or can’t sit when asked)
2) They won’t bite another dog or person
3) You promise to clean up after their business
The tours are capped at 17-25 people depending on the tour to keep the experience enjoyable.
If a tour time sells out, a 2nd tour 15 minutes after the published time maybe added.
Please cancel 24 hours in advance to receive a full refund, or for your Living Social voucher to still be
redeemable. A tour may be canceled if fewer than 4 people book.
Walk at your own risk. We are not responsible for accidents or injuries.
Uneven sidewalks and busy streets are prevalent.
Starting Point of the Tours
Greenwich Village: Washington Square Park at the NW corner of the park - Waverly Place and MacDougal also known as Washington Square North and Washington Square West (25 Washington Square West).
Hell’s Kitchen: NE Corner of 8th Avenue and 41st Street
Lower Manhattan: Tweed Courthouse on Chambers between Broadway and Centre St (52 Chambers)
If You Cancel
If you cancel 24 hours before a public or 48 hours before a private tour start time, your payment will be refunded in full. If you cancel the day of the tour, you will be refunded 50% of your ticket price. The tour will NOT be canceled due to light rain. If you wish to cancel because of possible rain please do so in advance of the tour as mentioned for a full refund. Refunds do not apply to Living Social Vouchers. You must contact Living Social for any money refunds.
If We Cancel
In the event a tour is canceled due to extreme weather, low attendance, or the guide’s illness, you will be notified via their email and via phone if a phone number is provided, and your full payment is refunded. It’s always best to check your email on the day of the tour or call the tour line (212) 252-2625.
What to Expect
It’s like hearing ghost and murder stories around a campfire, only without the fire and you walk to the actual locations of the stories (but not inside). Unlike other tours, there are pictures and direct quotes that accompany many of the tales. Additionally the tours tend to attract super fun people, and you get to see the beautiful, varied sights of New York City.
Tours last 2-2-1/2 hours depending on size and speed of the group. Lower Manhattan has many more opportunities to sit. Hell’s Kitchen has 2 places to sit and there is only 1 place to sit during the Greenwich Village tour.
Tour Start Time 8 PM
Tours and Buildings
Tours do not go inside any buildings. Exception: In the winter time, if the group is small and everyone agrees, there may be a Starbucks stop halfway through in the winter time.
If you have fun, tips are gratefully accepted.
Wear comfortable shoes as a lot of ground is covered. Dress warmly especially for Lower Manhattan. It can get pretty windy down there. Bring bottled water in the summer.
History buffs will particularly enjoy Lower Manhattan’s stories that include colonial mayhem , torture and 9 ghost stories. Greenwich Village offers the most historic, quaint buildings with stories of serial killers and actual haunted houses including 7 ghost stories. Hell’s Kitchen is our bloodiest tour featuring mostly macabre murders with 4 ghost stories.
Tour End Point
Greenwich Village 1-Hour tour ends at 6th Ave & 10th Street.
2-Hour tour ends at 2 Horatio near 8th Avenue and 14th Street
Lower Manhattan 1 and 2-Hour tour ends at Pearl and Broad Streets
Hell’s Kitchen 1 and 2 -Hour tour ends at 8th Avenue and 46th Street